jiliif Privacy Policy

jiliif ("jiliif," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who register and use the jiliif online gaming platform accessible at jiliif.org. This Privacy Policy ("Policy") describes in detail the types of personal information jiliif collects, the purposes for which it is used, the parties with whom it may be shared, the security measures applied to protect it, and the rights available to players under applicable Philippine law.

This Policy applies to all users of jiliif, including registered players, visitors who browse jiliif.org without registering, and individuals who contact jiliif's customer support. By registering an account or continuing to use jiliif, you acknowledge that you have read, understood, and consented to the data practices described in this Policy.

The data controller responsible for personal information collected through jiliif.org is jiliif, the operator of the platform regulated under a PAGCOR online gaming license. All data processing activities described in this Policy are conducted by jiliif or by third-party processors engaged under written data processing agreements that require compliance with Philippine data protection standards.

For all data privacy inquiries, correction requests, or complaints, you may contact jiliif's designated Data Protection Officer (DPO) at: [email protected]

jiliif collects personal data through several channels: account registration, identity verification, platform use, payment processing, and customer support interactions. The categories of data collected include:

jiliif does not intentionally collect sensitive personal information beyond what is required for identity verification, fraud prevention, and PAGCOR regulatory compliance. If you voluntarily disclose sensitive information in support communications, it will be treated with heightened confidentiality.

jiliif processes personal data for the following purposes:

• Account Management: To create, maintain, and administer your jiliif account, including login authentication, password recovery, and account security functions.
• Identity Verification (KYC): To verify your age (21+ requirement under PAGCOR regulations), identity, and eligibility to hold a jiliif account and process withdrawals.
• Payment Processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment channels.
• Service Delivery: To provide access to jiliif's gaming catalog, live casino, bingo rooms, and all other platform features.
• Fraud Prevention & Security: To detect, investigate, and prevent unauthorized account access, fraudulent transactions, bonus abuse, and other prohibited conduct.
• Regulatory Compliance: To comply with jiliif's PAGCOR licensing obligations, including player record-keeping, anti-money laundering (AML) reporting, and responsible gaming requirements.
• Responsible Gaming: To monitor gaming patterns, identify players who may be experiencing gambling-related harm, and administer deposit limits, self-exclusion, and cooling-off requests.
• Customer Support: To respond to inquiries, resolve disputes, and improve service quality based on interaction records.
• Platform Improvement: To analyze aggregated, anonymized usage data for the purpose of improving jiliif's features, performance, and user experience.
• Promotional Communications: To send bonus offers, promotions, and updates to players who have opted in to marketing communications. You may opt out at any time.

Under the Data Privacy Act of 2012, jiliif processes personal data on the following lawful bases:

• Contractual Necessity: Processing required to fulfill jiliif's obligations to you under the Terms & Conditions — including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with PAGCOR licensing requirements, anti-money laundering regulations, and other applicable Philippine law.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing of personal data for direct marketing and optional communications, which you may withdraw at any time without affecting the lawfulness of prior processing.

jiliif does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Personal data may be shared with the following categories of third parties only where necessary and under appropriate data protection agreements:

• Payment Processors: GCash (GXI), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and other payment intermediaries — for the purpose of processing deposits and withdrawals. These providers operate under their own BANGKO SENTRAL NG PILIPINAS (BSP) regulated privacy frameworks.
• Game Providers: JILI Gaming, PG Soft, Pragmatic Play, and other licensed studios — limited technical data (session tokens, bet records) necessary for game delivery and RTP auditing.
• Identity Verification Services: Third-party KYC providers engaged to verify government-issued Philippine IDs for regulatory compliance.
• PAGCOR: Player records and reports as required under jiliif's gaming license and applicable Philippine gaming regulations, including AML reporting obligations.
• Legal Authorities: Philippine law enforcement agencies or courts, where jiliif is legally required to disclose personal data pursuant to a valid legal process.

All third-party processors engaged by jiliif are required to process personal data only for the specific purpose for which it was shared, and to maintain security standards consistent with Philippine data protection law.

jiliif uses cookies and similar tracking technologies on jiliif.org for the following purposes:

• Essential Cookies: Required for jiliif's platform to function — including session authentication, login state persistence, and fraud detection. These cannot be disabled without impairing platform functionality.
• Analytics Cookies: Aggregate, anonymized data on how players navigate jiliif.org — page views, session duration, feature usage — used to improve the platform. No individual player is identified in analytics reports.
• Preference Cookies: Store your platform settings, such as language preference and responsible gaming reminder configuration.

You may manage cookie preferences through your browser settings. Disabling essential cookies will impair jiliif platform functionality, including login. jiliif does not use third-party advertising or retargeting cookies.

jiliif retains personal data for as long as necessary to fulfill the purposes described in this Policy, and as required by PAGCOR licensing obligations and applicable Philippine law. Specific retention periods include:

• Account & Identity Data: Retained for the duration of your jiliif account and for a minimum of five (5) years following account closure, as required by anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction in accordance with Philippine financial record-keeping requirements.
• Gaming History: Retained for the duration of your account and for two (2) years following account closure for dispute resolution and regulatory audit purposes.
• Support Communications: Retained for two (2) years from the date of the interaction.
• Technical & Log Data: Retained for ninety (90) days for security monitoring, then deleted or anonymized.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

jiliif implements technical and organizational security measures appropriate to the risks associated with processing personal data in an online gaming environment. These measures include:

• Transport Layer Security (TLS 1.3) encryption for all data transmitted between your device and jiliif's servers.
• Bcrypt hashing for stored passwords — jiliif staff have no ability to view your account password in plain text.
• Access controls limiting personal data access to jiliif staff whose job functions require it, subject to confidentiality obligations.
• Automatic session expiry to reduce risk of unauthorized account access on shared or unattended devices.
• OTP-based secondary verification on unrecognized devices to prevent account takeover.
• Regular security assessments and penetration testing of jiliif's platform infrastructure.

While jiliif takes all reasonable steps to protect personal data, no online transmission or storage system is completely immune from security risks. In the event of a personal data breach that is likely to result in harm to affected players, jiliif will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and NPC guidelines.

Under the Data Privacy Act of 2012, registered jiliif players have the following rights with respect to their personal data:

• Right to be Informed: The right to know that your personal data is being collected and processed, as described in this Policy.
• Right of Access: The right to request a copy of the personal data jiliif holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data in your jiliif account.
• Right to Erasure: The right to request deletion of personal data where processing is no longer necessary and no legal retention obligation applies. Note that PAGCOR-mandated retention periods may limit the scope of erasure requests for certain data categories.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes. You may opt out of promotional communications at any time.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format for transfer to another controller, where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jiliif has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, contact jiliif's Data Protection Officer at [email protected]. jiliif will respond to verifiable requests within thirty (30) days. Identity verification may be required before processing your request.

jiliif's platform is strictly for persons 21 years of age or older in compliance with PAGCOR's minimum age requirements for online casino gaming in the Philippines. jiliif does not knowingly collect personal data from individuals under 21 years of age. If jiliif becomes aware that personal data has been collected from a person under 21, that account will be suspended immediately, all associated data will be deleted (subject to any required regulatory retention), and any deposits will be returned to the originating payment method where technically possible.

If you have reason to believe a minor has registered a jiliif account, please contact [email protected] immediately.

jiliif reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or jiliif's data processing practices. Material changes to this Policy will be communicated to registered players via the mobile number or email address on file at least seven (7) days before taking effect.

The current version of this Privacy Policy is always available at jiliif.org/privacy-policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of jiliif following notification of a policy update constitutes your acceptance of the revised terms.

For all privacy-related inquiries, data subject access requests, correction requests, or complaints regarding jiliif's data processing practices, please contact: